The Asheville location of Sitel, a call center operator with 600 employees, issued a memo this week in response to a Mountain Xpress story published Wednesday that detailed efforts by Sitel employees to unionize. Xpress was following a story Ashvegas first reported on in December 2011 regarding employee complaints about working conditions at Sitel.
In its memo, Sitel says it has worked to address an issue regarding the number of women’s restrooms on site. It says management aims to reward workers and create a fun working environment.
The memo takes issue with reporter David Forbes’ assertion that Sitel management didn’t responded to dozens of his phone calls. And it also re-states the company line regarding a union: “We feel very strongly that a union is not needed at Sitel.”
Category: Asheville News